Cloud performance management is the process of ensuring that cloud-based systems and processes meet the desired standards of performance, such as speed, scalability, reliability, and security. According to a recent report by Technavio, the cloud performance management market size is expected to grow from USD 1.5 billion in 2022 to USD 3.9 billion by 2027, at a Compound Annual Growth Rate (CAGR) of 17.6% during the forecast period.[1] Many business processes are being automated and shifted to cloud-based solutions, which increases the need for performance management of these systems.
As organizations continue to automate critical business functions and processes, various technologies are being utilized. For example, organizations are using artificial intelligence to analyze customer feedback, machine learning to optimize pricing strategies, robotic process automation to streamline invoicing processes, and other advanced technologies to enhance their products. These technologies are hosted on the cloud, which means that they are accessible through the internet and run on servers that are not owned or controlled by them. According to a report by Dynatrace, 99% of organizations have multi-cloud environments and use, on average, 7 monitoring solutions to manage them.[2] These technologies are often dynamic and distributed, which means that they can change and adapt over time and operate across different locations and devices. They are often complex and interdependent, which means that they involve multiple components and processes that interact with each other and affect each other’s performance.
Michelman is a global developer and manufacturer of environmentally friendly advanced materials for industries, offering solutions for the coatings, printing & packaging and industrial manufacturing markets. They rely on their JD Edwards system for critical business activity. System availability and optimal performance are imperative to its global operations. Michelman selected a hosting partner to deliver infrastructure as a service (IaaS) and other strategic partners for off-hours database and augmented support. But still, they lacked visibility into the end-to-end performance of their system. Continuous productivity demanded an efficient application performance management solution. Running JD Edwards 9.2 in a hosted environment, Michelman needed an application performance management solution that could provide visibility across the enterprise system’s key areas. An easy-to-use interface with clear and actionable insights was essential to identify issues quickly and route them to the appropriate resources. Empirical data on interactive users could also help Michelman define end-user experience throughout the world. Alert and armed with Clarity’s trending metrics, Michelman IT continues to pinpoint and resolve problems before they can impact operations. Clarity delivers a real-time, shared view of the health of their JD Edwards system—from end-user experience to application health, batch performance, security configuration, log file analysis, and more. With simplified JDE application performance management, the team is more responsive, more efficient, and more confident they can support the growing demands of productivity.[3]
More and more organizations are recognizing the importance and value of cloud performance management and are investing in it. In a competitive cloud landscape, it is no longer just about keeping to the agreed business and cloud vendor S.L.A, but going above and beyond to provide value to your customer and outperforming your competitors. Reputation is key, but it’s also about performing and getting better as time goes on. As a business owner, you should pay attention to this trend and consider adopting cloud performance management for your business. You can assist your business to gain a competitive edge in the market by delivering faster, better, and more reliable products and services to your customers that continue to improve over time.
Market leaders are improving their customer experience and increasing their profits by getting real-time visibility, resource optimization, and compliance assurance from cloud performance management tools. They can quickly identify and resolve performance issues, save money on their cloud costs, and avoid costly fines and penalties. Cloud performance management data is also helping them make better decisions, reduce risks, and increase agility. Cloud performance management is a smart investment for any business that wants to thrive in the cloud.
